Just make sure that new business calls don’t go to VM!
Just think what an increase of 25% of new business would look like?
The Small Business Bureau did an analysis recently and its findings showed that new callers don’t leave a message on VM when they have other numbers to call from their Google search.
This should have a huge impact on your phone answering habits. Think how often you miss calls….when you are in meetings…on
another call….dealing with a client….talking with staff.
25% of potential new customers don’t leave a message but move on the next number on Yelp or Google until they get someone who answers. This means you lost that business, and according to this new report, this happens 25% of the time.
When I consider this, I recognized the truth in it, as that’s what I do when I’m a new customer. Apex Office Centers can help overcome this problem. We cover the Sacramento area and answering phones is our business!
Our professional receptionists can catch those calls you would otherwise miss. We become your part time staff and can take your calls only when you need us to. We can get the right information from the caller and pass it to you or schedule appointments for you.
All for a monthly fee that’s more reasonable than you think. Our services run from $69 -$189 a month depending on your needs. Its called a Virtual Office and its what Apex Office Centers excels at. Our monthly fee depends on what your call volume would be, amongst other factors. The lower the calls the lower the fee. The upside is that you gain a lot more business.
~ by John Tomnay. CEO at Apex Office Centers