How many of your business calls go to Voicemail?
Apex Office Centers in Roseville in Northern California offers a telephone answering service, so we may be biased when answering the question above, but don’t take it from us, listen to this CEO of an online media and marketing company, this is what she said:
“….I did an informal study a few months ago by scanning the recorded calls generated from a bunch of PPC campaigns my company was managing for small businesses. Those calls – leads for which the small businesses had paid, often dearly – went to voice mail at least 4 out of 5 times.”
What she is referring to is Pay Per Click campaigns:
‘Pay-per-click (PPC), also known as cost per click (CPC), is an internet advertising model used to direct traffic to websites, in which an advertiser pays a publisher (typically a website owner or a network of websites) when the ad is clicked.’ (Google answer)
And guess what? When a new prospect, who has responded to your marketing campaign gets a voice mail recording, they hung up without leaving a message in at least the same proportions..… which is 4 out of 5 times…so that’s really Marketing dollars down the drain.
This CEO finishes by summarizing her advice:
“This is why I preach the value of answering services to just about every small business I encounter. No vested interest, just a personal mission to get human beings answering the phones at small businesses.”
So if you have a small business its worth asking the same question.
Are your marketing dollars going down the drain because you don’t pick up the calls?
Here at Apex Office Centers, in Roseville, we offer an Answering Service that’s designed with your company in mind. We offer tailor made processes that suit the kind of company you are. We catch those calls you miss, we get the details you need and pass that information to you so you can translate that call into new business. Its like having an extra staff member, without having to pay another salary!
We take a monthly fee, but our plans start out at $69 per month. At that price it must be worth looking into! Think about that price….if we just catch one call for you per month that translates into some new business then that would pay for itself. At Apex Office Centers though we catch all the calls that you miss…..every week…every month. Our clients don’t look on us as a cost center but as a profit center…. we make them money.
Having a professional receptionist to answer your business calls makes a great impression on clients too.
Contact Us today to find out more.
916-677-4200. Ask for Sherri or John.
~ by John Tomnay. CEO at Apex Office Centers